Customer Relationship Management

Screenshot of Salesforce

Summary

Salesforce is a leading provider of customer relationship management (CRM) software, offering a comprehensive suite of tools to help businesses manage their customer interactions and relationships. With Salesforce, businesses can gain a complete view of each customer, track their interactions, and manage their sales pipeline.

Salesforce's CRM software is cloud-based, making it accessible from anywhere and on any device. It is also highly customizable, allowing businesses to tailor the software to fit their specific needs.

Key Features

  • Cloud-based CRM software
  • Complete customer view
  • Sales pipeline management
  • Marketing automation
  • Customer service and support
  • Analytics and reporting
  • Mobile app
  • AppExchange marketplace