The Customer Success Platform

Screenshot of Get Satisfaction

Summary

Get Satisfaction is a customer success platform that helps businesses build better relationships with their customers.

With Get Satisfaction, businesses can:

  • Create a community forum where customers can ask questions, share ideas, and help each other.
  • Provide self-service support with a knowledge base and FAQs.
  • Track customer feedback and identify areas for improvement.
  • Build relationships with customers through personalized communication.

Key Features

  • Community forum
  • Knowledge base
  • FAQs
  • Customer feedback tracking
  • Personalized communication