The all-in-one platform for collecting, organizing, and prioritizing customer feedback.
Summary
Canny.io is a powerful platform designed to help businesses effectively manage customer feedback and feature requests. It provides a centralized hub where you can collect suggestions from various channels, organize them by importance, and communicate updates back to your users. This transparency builds trust and ensures you're building what your customers actually want.
By centralizing feedback, Canny.io eliminates the scattered nature of spreadsheets, email inboxes, and internal notes. It empowers product teams to gain clear insights into user needs, identify trends, and make data-driven decisions about their product roadmap. This leads to more impactful feature development and a better overall user experience.
The platform is built for collaboration, allowing teams to work together on reviewing feedback, assigning priorities, and keeping track of the development lifecycle of features. With Canny.io, you can turn your customer feedback into a strategic asset, driving product growth and customer satisfaction.
Key Features
- Centralized feedback collection (widgets, forms, integrations)
- Organize and categorize feedback with tags and custom fields
- Prioritize feature requests based on votes and impact
- Roadmap visualization and public progress tracking
- User segmentation and analytics
- Automated notifications and communication with users
- Integrations with popular tools (e.g., Jira, Slack)